Forum Discussion

Scott23's avatar
5 months ago

Annual Leave Balance - Reinstated employee

Hi all,

 

I am having an issue with an employee who resigned and was paid out his annual leave balance.

 

Management & employee decided afterwards that he wouldn't resign and would go on unpaid leave instead. 

 

When the termination date was removed from his card, it didn't recognize that we had already paid out all the accrued annual leave and for some reason calculated a Carry Over balance in the employee card. 

 

I was able to use the Balance Adjustment column to clear this balance to 0 in his card. The sick leave balance is correct in the card. However, when running the entitlement balance report, both the annual and sick leave balances are incorrect and do not match the employee card.

 

If anyone can fix this issue it would be much appreciated. Also, how can we avoid this problem in the future? Is MYOB doing anything to resolve this in the software it so it doesn't happen?

 

Many thanks,

 

Scott

1 Reply

  • Hi Scott23,

     

    When an employee accidentally gets terminated and then rehired soon after, manually removing the termination date can indeed lead to complications, particularly with leave entitlement balances. To resolve this issue and ensure that the entitlement balances are recalculated correctly, you'll need to have your file repaired by our support team. Make sure to provide the following details: 

    • The employee's name 
    • The date of termination 
    • The date of reinstatement 
    • Expected leave balances for each Entitlement Accrual category for the employee 

    You can directly call our team, connect with our live chat agents through our virtual assistant MOCA, or create a support ticket via MyAccount. 

     

    Cheers,

    Princess