BW4
2 years agoContributing User
Cant open employee card
Hi There,
there is a back end issue (have had it in the past) where i cannot open an employee card. Every time you click to open it says accountright needs to close.
This has happened previously many times and usually i just need to call up and you guys can run a script and fix it on the back-end. normally a quick process.
Usually occurs if we select a pay category to 'save for future payruns' when processing a payrun, rather than editing the details directly from an employee card. Would be nice if this didnt re-occur all the time.
Note: happens across multiple client files, not just this one.
*Please contact me for direct details to correct employee card in client file.
Thanks