I am trying to reverse a Lump Sum A payun for a client as it was paid from the wrong account but when I get to the last step to reverse it I get the following error:
ATO reporting category is required for all wage categories.
The 3 pay items have all been categorised as Lump Sum A - termination so I'm not sure what else I can do here. I am using AR in the browser.
Hi dgzalex
Thank you for reaching out. You can double check that a category hasn't been missed by going to Payroll > Pay Items > Then check the ATO reporting category column for any categories that are still showing as To be assigned.
If you still are unable to record the reversal after checking the above, could you reply with a screenshot of the error message?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
