Kwikcut
2 years agoContributing Cover User
Duplicated Payslips
Since switching to STP Phase 2 last week, two payslips are being produced but one of them has a zero balance. Why? Is it goiong to happen again?
Since switching to STP Phase 2 last week, two payslips are being produced but one of them has a zero balance. Why? Is it goiong to happen again?
Thanks for your post. The last step in to moving to STP Phase 2 is sending an update event by clicking the Send update event button. When you click on Send update event $0 pays are automatically recorded to send the up-to-date information to the ATO.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
This happened to me when I changed to STP2 also, but hasn't happened since.
Thanks for the comment. Hopefully with the next run it won't happen again.
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