Forum Discussion

Kwikcut's avatar
Kwikcut
Contributing Cover User
2 years ago

Duplicated Payslips

Since switching to STP Phase 2 last week, two payslips are being produced but one of them has a zero balance. Why?  Is it goiong to happen again?

  • Hi Kwikcut and vidario1 

     

    Thanks for your post. The last step in to moving to STP Phase 2 is sending an update event by clicking the Send update event button. When you click on Send update event $0 pays are automatically recorded to send the up-to-date information to the ATO.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • This happened to me when I changed to STP2 also, but hasn't happened since.

    • Kwikcut's avatar
      Kwikcut
      Contributing Cover User

      Thanks for the comment.  Hopefully with the next run it won't happen again.

       

       

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