ComCons
3 years agoExperienced Cover User
Employee Payment method - Payroll
Good Morning,
Can anyone help? Last Thursday when we completed the payroll ( Accountright), our Activity summary Report was out to the electronic payment we pick up for the payroll. Further investigation revealed that two emplayees pays had gone to the payroll clearing account instead of the Electronic clearing account. When we looked the payroll trasnaction journal it showed cash payment instead of the EFT. Both employee cards are showing EFT payment and not cash., and we have not had a problem with these employees before just this payrun.
Does anyone have any ideas why this may have occured ? and how do we stop it happening again ?
Thanks is advance