Forum Discussion

Saggesecranes's avatar
Saggesecranes
2 years ago

Employee SMSF payment not received

Hi, 

 

We have an employee that uses a SMSF. Payment was made our end on the 17/11 and funds were deducted from our account and no errors were shown when processing payment however the employee has now informed me that the funds have not been put into that account. 

 

I tried to call your centre to be hung up on 3 times so hoping for an answer here or someone to contact us.

 

Thanks 

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi Saggesecranes, 

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information. 

     

    We're sorry to know that you had a payment issue with the super contribution of your employee. We're happy to check this further for you. I'll be sending you a private message to gather some details about this.

     

     

    Cheers,

    Shella

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