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Kylie_TWA's avatar
Kylie_TWA
Experienced Cover User
3 years ago

Entitlement balance incorrect on summary report

Hi 

 

I paid out an employee all their leave entitlements in July. They have remained as an employee as a casual and no longer accrue Leave. However i have a discrepency in reports. I have just printed out a summary for all our staff for May and all their leave is showing. 

If i date it for the whole year its $0 if i do the detailed entitlement report it doesn't show and it's also not in their card. 

 

Please see attached files. 

 

 

1 Reply

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi Kylie_TWA,

     

    Thanks for your post and for providing these screenshots. 

     

    The discrepancy between these is just due to the date range, when you run this report it does need to be YTD for this employee as the report needs to take into account the opening and closing balances that have occurred during the year.

     

    The report is working as it should, it will just need to be run YTD to show the true figure. 

     

    If you have any further queries, please do reach out. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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