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Funaccounting's avatar
3 years ago

Entitlement report error

Dear MYOB Community,

 

All of a sudden, we cannot generate entitlement reports (both Summary and detailed one) prior to 2021 Financial Year.  It is very concerning as then we no longer have the entitlement records for those previous years. We have been using MYOB for more than 10 years...

 

Has anyone faced this problem and resolved it? The attached is the error message. 

1 Reply

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  • Hi Funaccounting 

    The entitlement reports can only be generated for the next and current financial years. If you wish to generate these reports for previous years, please restore a backup for that year and restore it locally.


    Feel free to reach out if you have further questions.