Forum Discussion

afile's avatar
afile
Experienced User
10 days ago
Solved

Entitlement

It appears that all entitlements have been wiped after the first pay run in the new Financial Year, does anyone else have this issue?

 

MYOB why are there so many issues with your program that costs a lot of money each month and yet we have to sit on the phone for an hour before we can speak with anyone, and we are consistently having to deal with issue after issue. 

  • Hi afile,

     

    It’s a bit of a bother when entitlements go missing after the first pay run of the new financial year. We know it can be frustrating when issues stack up. The good news is that this can be fixed with a quick script run on your file. To get that sorted, you can reach out to our team on Live Chat via our virtual assistant, MOCA, and they'll help you get those entitlement back where they should be.

     

    Cheers,

    Doreen

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    10 days ago

    Hi afile,

     

    It’s a bit of a bother when entitlements go missing after the first pay run of the new financial year. We know it can be frustrating when issues stack up. The good news is that this can be fixed with a quick script run on your file. To get that sorted, you can reach out to our team on Live Chat via our virtual assistant, MOCA, and they'll help you get those entitlement back where they should be.

     

    Cheers,

    Doreen