Forum Discussion

180602's avatar
25 days ago
Solved

Greetings on Payslip

Good morning
I'm sure this will be an easy fix, but I can't seem to find it.

 

Our payslips currently go out addressed as below....

 

Dear SURNAME, First name

 

I would prefer it to show as 

 

Dear First Name, 

 

is this possible?

 

thanks

 

  • Hi 180602,

     

    I'm not 100% sure if MYOB and Acumatica work the same, but I reckon it’d be a good idea to post your query over in the Acumatica Community Forum. Those legends there will definitely have it sorted. You can check out the forum post for more details here.

     

    Cheers,

    Princess

3 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    25 days ago

    Hi 180602,

     

    I'm not 100% sure if MYOB and Acumatica work the same, but I reckon it’d be a good idea to post your query over in the Acumatica Community Forum. Those legends there will definitely have it sorted. You can check out the forum post for more details here.

     

    Cheers,

    Princess

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    25 days ago

    Hey 180602,

     

    Great question— and you're spot on, this one's an easy fix. Totally get wanting to make your pay slips sound a bit more friendly. You can change that greeting to show the first name instead of the surname. 

     

    If you're using AccountRight:

     

    • Head to Setup.
    • Click Preferences
    • Go to Emailing tab
    • Click Email Defaults
    • Then select Pay Slips
    • From there, update the email message and use first name

     

    If you're using MYOB Business:

     

    • Click on the gear icon (top-right corner)
    • Choose Payroll settings
    • Select Pay slip email defaults
    • You'll be able to edit the message and use first name instead

    Give it a go and you should be all set. If it still gives you a grief, feel free to give our team a shout on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

    Cheers,

    Doreen

  • Hi Doreen_P​ 

    Sorry I should have mentioned we are using Acumatica.  So is that somewhere different for it?  thanks for the reply by the way :-)

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