Forum Discussion

Leesh22's avatar
6 months ago

Hourly rate not updating

I have had issues for several weeks now with updating employee hourly rates. Card files for employees who have had a pay increase are not saving the updated hourly rate. I have tried the suggested remedy of changing the employee to salary, saving and then going back in to change it back to hourly rate with the new rate. It just reverts to the old rate the next day. 

 

This is very frustrating when doing payroll for 60+ employees. Any advice appreciated!

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Leesh22

    I would like to check if you're still having this issue. If so, kindly change the employee's Pay Basis to Salary, then save it. Close the card file and re-open it. Once done, please change the Pay Basis back to Hourly, adjust the amount, and save it. For further information, you can also check the help article: Changing an employee's salary or hourly rate.

    Feel free to post again, we're happy to help!

    Regards,
    Earl