How do I delete old electronic payments to start paying wages straingt from MYOB?

Hi trsushiroll,

Thank you for bringing your concern to our attention.

 

I understand that you're having some trouble with creating electronic payments. I'm sorry to hear about this. Currently, we can't pinpoint the exact cause of the issue with the information we have. To help us understand better, could you please attach a diagnostic log in your next message?

 

Here's how you can retrieve the diagnostic log:

1. Open the Run program on your computer.
2. Type %localappdata% and click okay.
3. Follow the folder path MYOB > AccountRight > Current > Diagnostics.
4. Find and attach the most recent file named Huxley.Application_xxxx.x.xx.xxxx.log to your next message.

Once we send the diagnostic of your AccountRight, we'll be able to assist you further.

 

Thanks,
Genreve

Hi trsushiroll, 

 

Just checking in on your query about electronic payments in your application. If you need further assistance or if there's more information you could share, it would be greatly appreciated.

 

Thanks,
Genreve

Hi trsushiroll,

 

Hope this message finds you in good spirits. Just wanted to let you know that since we haven't heard back from you regarding your issue, we're going to close this case for now.

 

Should you need further help, feel free to start a new thread anytime.

 

Thanks,
Genreve