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tubefeed1's avatar
tubefeed1
Trusted Cover User
4 years ago

How do I update the user name for Superannnuation Administrator

We had a user. Let's say she was called user name - Liz, email admin@xxyy.com.au 

 

Liz left our business. New user is Kat and is using the same email address.

 

We have made the user name change in myob, however the Superannuation Administrator user still has the name Liz. How do we change this to Kat, it does not appear to be editable?

 

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    HI tubefeed1 

     

    Thanks for your post. Pay super administrators can only be changed by completing a Change of details form. This help article, Changing your pay super payment details, has links to the Change of details form and detailed information.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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