In Myob business, if we go to Payroll and then Super payment we can see the status of super payments. My question - One of the payment statuses is showing "completed" but the payment was refunded to the bank account. Now I want to delete this super payment so that I can create a new super payment and process it again. Please let me know how I can do that.
Hi Nancy111,
Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.
We’re sorry to know that your super payments have been returned. Currently, we don’t have an option to delete those completed transactions at the pay super payment window. We suggest reversing and reprocessing the super payment. This helpful article returned superannuation contributions has all the detailed information and steps to assist you with this.
Do let us know if you need further help.
Cheers,
Shella
