Missing employee

Hi Ro3,

Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a valuable resource.

I'm sorry to hear about the trouble locating the newly registered employee. Could you specify where exactly you're unable to find them in the system? If it's related to the payroll screen, it might be helpful to double-check the pay frequency from the employee's card file. If it's a different issue, could you provide further details? This will help us better understand and assist you effectively. Thank you for your cooperation.

Cheers,

Princess

Hi Ro3,

I hope you've had a good day! I wanted to follow up regarding the further information I recently requested to assist in resolving the issue in assist in resolving the issue you encountered with your employees. Please let me know if you still need assistance with this. I'm here to assist you and ensure that your concerns are addressed thoroughly.

Cheers,

Princess

Hi Princess

All good thanks.  Sorted on the day and processed payroll afterward without difficulty. 

Thank you for checking in.

Roisin

Hi Ro3,

Thanks for reaching out and my apologies for the late response.

We're glad to hear that your issue has been resolved. If you have any more questions or concerns, don't hesitate to reach out again. We're here to help!

Regards,
Earl