missing information on STP

Hi GWR1,

Thank you so much for your post and my apologies for the late response. 

Could you kindly confirm if you're referring to the nil amount displayed in the STP reporting window for a specific pay range? If possible, could you please attach a screenshot of this? It would greatly help us in providing further assistance. Thank you!

Looking forward for your response.
Regards,
Earl

Hi GWR1,

I would like to you're still experiencing this issue? If so, could you kindly verify the consistency among the payroll activity report, payroll register report, and the Year-to-Date (YTD) verification report? If these three reports align, it indicates that the information has been accurately reported to the Australian Taxation Office (ATO), even if the Single Touch Payroll (STP) reporting displays a zero value.

Feel free to post again, we're happy to help!
Regards,
Earl