Forum Discussion

jayemee's avatar
jayemee
Experienced User
2 years ago

mobile phone verification

Hi i have started a new company file a few months ago, am now trying to make my first super payment.

it says i need to verify my mobile number first - see email we have sent you.  but i never get the email.

 

when i check my.myob, mobile number is already there.

 

how can i verify it so i can pay super.

 

thanks

1 Reply

Sort By
Replies have been turned off for this discussion
  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi jayemee,

     

    Thanks for reaching out. 

     

    Please send me a private message containing your:

    • Serial number 
    • Full name and email address 
    • Company name 
    • Phone number used

    We are looking forward to your response. If you have any other concerns or questions feel free to include then in your next response. 

     

    Cheers, 

    Genreve