When recording payment for a public holiday (unworked) it is showing an error of a negative accrual............wth is it accruing in the first place..........has myob done something in the back end, as MY settings are correct
Hi Fiona-dcbs
I see you're having trouble with payment for an unworked public holiday showing a negative accrual error. That's confusing! Let's figure this out. It could be that there's been a tweak in the payroll categories. A good place to start would be to take a look at the link wage pay item from each entitlement to see if there's a link to public holiday pay.
If your settings are correct and you're still seeing errors, try visiting help sites like myob.com/support or myaccount.myob.com to use MOCA, our virtual assistant. MOCA can assist you right away. If MOCA can't resolve it, you'll be connected to our live chat team automatically.
Cheers,
Princess
