I have finalised my employees FY22/23 payment summaries, however this is being reported twice to the ATO one as finalised and one unfinalised. When the emploees compelet the tax return the income come through twice. How do I fix
Hi bmpea2,
Thanks for reaching out and welcome to Community Forum.
I'm sorry to hear about the payment summaries being reported twice. Could we please check if the final indicator is already ticked in the EOFY finalization tab?
We look forward to your response. If you have any other concerns or questions feel free to include them in your next response.
Cheers,
Genreve
Yes it is and now both payment summaries are marked at finalised
Hi bmpea2,
Thanks for your response,
Just to confirm was this a migrated from another product, and are there any duplicate employee cards in the file? Also, could we get a screenshot of how it looks in the EOFY finalization tab as a private message?
Thank you so far for the information and your patience.
Regards,
Genreve
