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CalypsoLin's avatar
CalypsoLin
Experienced Cover User
1 year ago
Solved

Something went wrong error - payroll

Everytime I click on Process payroll in my desktop verison I receive this error 

I click on restart account right and get back into it again and then I will receive this message when I try to click process payroll again.  

 

  • I just shut down and rebooted the pc and now its working.

32 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi JACJO2024,

     

    The screenshot you provided look a bit off. When you click on Payroll, it should display a list of payroll functions like "Process Payroll" and others. Please try clearing your AccountRight cache, as this can sometimes fix unusual behavior. If the problem continues, try uninstalling and then reinstalling AccountRight.

     

    Cheers,

    Princess