STP has status accepted but PAYGW comes back as zero

Hi ScottRE 

 

Thanks for your post. If the STP report is showing $0 amounts click on the report and check the Event type. If it is an Update event, only the YTD amounts are sent to the ATO so the pay period amounts will be $0. A Pay event sends both the YTD amounts and pay period amounts.

 

 

If it was an Update event, click on View employee YTD report to check that the YTD amounts reported to the ATO are correct.

 

If it was a Pay event, check the correct YTD amounts have been sent in the View employee YTD report. If not, make sure the amounts are correct in the Payroll activity and Payroll register reports. If they are, send an update event to update the YTD amounts with the ATO.

 

The STP report status Accepted, Accepted with errors and Rejected are the ATO's response to those reports. While the STP reports should be correct at all times, the BAS reports the employer's payroll obligations according to the payroll categories selected in the BAS fields. This means that if there is an issue with STP reporting you can still lodge your BAS as long as pays are recorded correctly in the software. You can then fix and update STP as required.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.