Forum Discussion

Resto2024's avatar
12 months ago

STP YTD Finalisation Incorrect

Good Afternoon. I have been using MYOB all year for Payroll and never had any issues submitting STP files until recently. I was receiving submission errors for most of May/June. I have now updated all lodgements through myobs online reporting system, however now our YTD Wages & Taxes etc are showing as incorrect in the YTD finalisation. I have been able to track the issue back to 3 weeks of payroll data which seems to not be included in the YTD figures. All three of these weeks are showing as accepted lodgements to the ATO though. Does anyone know how to correct this issue so I can finalise our payroll for the year? Thankyou

3 Replies

  • Thankyou for your reply Sai,

    Unfortunately this hasn't changed anything. I have 3 entire pay runs which have not added into each employees YTD amounts. The YTD amounts haven't changed from when I realised that 3 STP files hadn't uploaded. I have manually uploaded them from myob online, however the amounts still haven't changed. 

    I hope that makes sense. 

    Thanks

    Rochelle

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    11 months ago

    Hi Resto2024,

     

    If you need further assistance with this, please reach out to our live chat agent through our virtual assistant MOCA or submit a support request via MyAccount.

     

    Regards,

    Sai