Forum Discussion

binidmor's avatar
binidmor
Member
1 year ago

Super Payment Authorisation - SMSF error?

Hi MYOB community,

When I go into " MANAGE PAYMENTS" to authorise a super payment I always have a blue Information box appear at the 'Total Superannuation Payment'.  The information references super payments made to incorrect SMSF bank accounts cant be retrieved.  I am not paying to any SMSF - all industry funds. 

Does this message indicate a problem with any of the industry fund setups or is it a default information box?

 

 

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hey binidmor,

     

    The blue information box in the Manage Payments window is a default message designed to warn users about the super payments being made to incorrect Self-Managed Super Fund (SMSF) bank accounts, as these funds can't be retrieved. It's a general reminder to double-check all super payment details before authorising payments, and it doesn't necessarily indicate an issue with your industry fund setup. Since you're not paying any SMSFs, you can proceed with your super payment as usual.

     

    Cheers,

    Doreen

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