Super Payment not recognizing employees (amended) AMP funds.

Thanks for your help...just need to tick that box...aghhh :)

I noticed that the AMP Flexible Super changed to Signature Super (not AMP in front of it), if you select that fund, the USI & ABN will link.  I had an employee who's super memebrship number had changed. Check with the employee. You can go on https://secure.amp.com.au/ddc/public/ui/choiceoffund/ to check if the super fund membership number is valid.

Have tried to lodge the super with the updated AMP super information and the pay super using Accountright has been ticked but still receiving an error message so I cannot submit the payment.

Hi sona1 

Some AMP funds have closed as of 30/09/2021, and the details have been changed. Therefore, we'd recommend getting the employees to contact the super fund and give you the updated details. Once you have new details, search the super funds by USI and you should be able to select the correct fund. 

Hi Komal_S

I have entered the USI details of the updated super fund and all the correct information appears for the super but it just won't approve payment.

Hi sona1 

Adding the super fund as per jenix 's instructions should work. However, if you're still getting the same error message, reverse the superannuation payment, link the super fund to the employee's card, and then try processing the payment again.