Superannuation Payment - Double Up
Hello Community
I have used the "Pay Superannuation" facility for many years through MYOB, but in August came across something very strange. I processed payroll as usual and paid Superannuation, unfortuneately I selected an incorrect bank account to make the payment from. I realized this before authorising the set so was able to reverse and resend using the correct bank account - All Good.
I am now reconciling my Bank Account for August and note that on the day in question two payments of superannuation are recorded on the bank statement for that day, both for the same amount.
I have reviewed the transactions in MYOB including using "Recap Transaction" . The first transaction (the reversal) is correct and recorded correctly in both superannuation and Bank General Ledger Accounts. The second transacation (using correct bank account) is also recorded correctly in both GL Accounts and there is only one transaction for this value in the GL Accounts BUT there is two transactions for this value on the same day on the bank statement. How can a transaction be doubled up at the bank but not be generated twice in MYOB?