BP-APS
2 years agoExperienced Cover User
SUPERANNUATION PAYMENT ERROR
I have a new employee who has completed all his details via the employee onboarding function. He has registered his super as TWU Super fund - I have contact the super fund and checked all the details i.e. Spin, ABN and the employee number a correct. However, when I go to pay his super the following error message appears: "This fund can no longer receive contributions using pay super. Please edit the fund from the Super list and select a valid fund name for it"
As mentioned previously I have contacted TWU Super have no idea why this may be occurring. Can anyone help