Superannuation Receipt

Hi LouiseFrost,

Thank you for your post. I understand the importance of Superannuation payments receipts to your business needs. While the feature to generate these receipts isn't directly available within Pay Super, our dedicated Pay super team can assist in providing the necessary receipt. I'll be reaching out to you via private message with further details on how to obtain the Pay super payment receipt. Please keep an eye on your Community forum inbox, and we'll continue to address and discuss your concern through that channel. 

I'll surely pass this feedback along with the relevant team. I also encourage you to take a moment of your time to post in our AccountRight Idea Exchange for our developer's review and consideration.

Looking forward to hearing back from you soon!

Cheers,

Princess

Can you please advise if the above problem was solved.  I also need to receive a Superannuation receipt each time I make a payment in 'Pay Superannuation'.   These receipts are required when submitting progress payment claims with builders.  Can we get an automatic receipt forwarded to us once the payment has been finalised?  Please advise.

Hi SueR1,

Thanks for checking in. Just following up on the Super receipt question. Like our moderator mentioned earlier, there isn't an option to automatically generate or send a receipt directly from Pay Superannuation once the payment has been finalised. If you need a receipt for your records, the best way to get one is to flick an email to the Pay Super team at paysuper@myob.com and they can help organise that for you. 

That said, we totally get why having an automatic receipt would be handy. If you'd like to see this added in the future, you can also pop a vote on this idea here: superannuation receipt | MYOB Community. Our product team keeps an eye on those votes when looking at improvements, so every bit of feedback helps.

Regards, 

Sai