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Nat_Prist's avatar
3 years ago

YTD payroll help needed

Good morning,

 

Just wanted to see if anyone can help with YTD finialisation in MYOB for payroll? I have checked all reports and all match except the final YTD totals for all staff. They are all over the place and only one matches the Payroll summary and Payroll activity statement. Most bablances and amounts are well below what they are meant to be. 

3 Replies

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 years ago

    Hi Nat_Prist 

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    If all the reports - payroll activity, payroll register and payroll summary reports, are matching except the YTD verification report. Please send an update event in your STP reports. After doing this, go to EOFY finalisation and check the YTD verification report to see if it's updated.

     

     

    Are we able to solved your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.

     

    Cheers,

    Princess

     

  • Nat_Prist's avatar
    Nat_Prist
    3 years ago

    Thank you for your reply.

     

    I have sent an update of event and it has not changed the YTD report. All the gross amounts are incorrect and also the tax and Supperannuation are incorrect for all staff members except one person?

     

    All other reports are correct and showing the correct totals. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Nat_Prist 

     

    Thank you for your patience, and I'm sorry that I'm not able to respond to you right away. I would like to check back with you to see if this issue has been fixed.

     

    With regard to your issue, if one employee has the correct YTD amounts, I would suggest checking each employee's payroll information to see and compare the difference. Kindly check the payroll activity and payroll register first to identify the difference and determine which report is correct.

     

    Please let me know if you still need further assistance with this. I'm happy to help.

     

    Cheers,

    Princess