2FA - SMS
This requirement is completely unworkable for our business.
It is not feasible for us to allocate a single, dedicated mobile number for account authorisation. If that individual is sick, unavailable, travelling overseas, or otherwise unreachable, we are effectively locked out of our own account. That creates an unacceptable operational and business continuity risk.
We need an authorisation method that supports multiple authorised users or provides a practical fallback option. Many businesses do not rely on a single person being available at all times, and this current setup does not reflect real-world business operations.
Can you confirm that once this is set up, we do not need to use the SMS authentication method but we can still continue to use our email authentication only?
