Accessing company files when the subscription is no longer active
Is it possible to access the deactivated version of your Myob company file if your subscription ends?
Forum Discussion
Thanks Leneth_A - that's what I thought might be the case.
I have another question :-)
We were advised by an accountant to start a new Myob file because we wanted to completely change the chart of accounts. We had a NFP subscription to Accountright Plus and this only covers one company file. As we need to access FY23 until audited, we need to run two files concurrently. Myob was unable &/or unwilling to upgrade our subscription from Plus to Premier, so my manager has purchased a new subscription for Premier. My query now is, will I be able to open my current Myob file (FY23) in the new subscription so that we can end the old subscription?
Hi CarolD1
In this matter, when you have a new AccountRight Premier subscription you will be able to upload your file from AccountRight Plus. You would need to have a backup of the company file before canceling the subscription. Also, you would need a new entitlement in AccountRight Premier to access the uploaded company file.
You can find more information about this on our help articles:
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
