Forum Discussion

Over-Boots's avatar
Over-Boots
Experienced Cover User
9 months ago

Account blocked

After a mix up with passwords this morning my MYOB account is now blocked. Attempts to change the password does not result in the email from MYOB What can I do? Colin
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
9 months ago

Hi Over-Boots,

 

Sounds like things got a bit tangled this morning with the password. That can definitely throw things off a bit. When your MYOB account gets locked, we usually send an email with steps on how to unlock it, so have a quick check of your inbox (and maybe the spam/junk folder just in case it snuck in there).

 

If you haven't received anything or still need a hand, best to jump onto our live chat support via MOCA, our virtual assistant. They'll help you get sorted in no time.

 

Regards,

Sai 

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