Forum Discussion

glensome's avatar
glensome
Member
4 months ago

Accountright error after windows update.

"Server update required. You're using AccountRight 2024.11, but the server you're connecting to has Unknown installed.  You should update AccountRight on the server, or install Unknown on this comput...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
4 months ago

Hi glensome​,

 

That "Server update required" message can be a real pain, especially when you've already tried all the tips from the Community. We've got a related post that usually sorts this out, so feel free to check it out and give those steps a go: Server update required | MYOB Community.

 

If it's still being stubborn after that, the quickest way to get this fixed is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account, and the team can take a closer look for you.

 

Regards,
Sai

 

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