Forum Discussion

MAJackie's avatar
MAJackie
Contributing User
2 years ago

Accountright file owner

I was/am the company file owner of my previous employer's files. I've looked up how to change file ownership and changed the primary contact as per the posts I read in the forum. The new file owner h...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi MAJackie 

    Thanks for confirming. I'll send you the email of our Change Of Details form to get this sorted.

    Regards,
    Earl

MAJackie's avatar
MAJackie
Contributing User

Hi Earl,

I am currently the primary contact/file owner but I need to transfer file ownership to someone else.

I tried to change primary contact but it didn't seem to work.

How can I transfer file ownership of all files under 2 serial numbers to someone else please?

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi MAJackie 

Thanks for confirming. I'll send you the email of our Change Of Details form to get this sorted.

Regards,
Earl

  • MAJackie's avatar
    MAJackie
    Contributing User
    2 years ago

    Hi Earl, just wondering if you've emailed the form please as we haven't seen it come through? Thanks

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi MAJackie 

      Thanks for reaching out. I just sent you again an email for the Change Of Details FORM.

      Please do let me know how you go.
      Regards,
      Earl

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      2 years ago

      Hi MAJackie,

       

      Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

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