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LW007's avatar
LW007
Member
2 months ago

AccountRight Plus active but “Subscription required” error for over a month

Hi all,   I’m hoping someone from MYOB can escalate this urgently, because I’ve been trying to resolve it through support for over a month.   I have an active MYOB AccountRight Plus subscription....
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 months ago

Hi LW007, 

 

Sorry for the delayed reply. I can see this has been dragging on for a while.

 

I tried checking for any cases linked to your email address from the forum side, but I wasn’t able to find any active cases on my end. If you can send me a private message with any case numbers and any details related to this issue, I’ll do my best to follow this up and help from there.

 

Regards,
Genreve 

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