Annoying mannual login required every day
It's so annoying and silly that MYOB now even removed the "trust for 30 days", where we have to manually input both email address and password every single day. The silly thing is that the "trus...
Forum Discussion
Hi Princess
I do not mind having to login with name and password and 2FA once a day. However I am a bookkeeper who accesses multiple files and I am currently having to do that for every file. If I forget to do something and have to login to the same client file several times in the day, I have to fill all this in each time. understand security and am happy to do this, but once a day should be sufficient.
can you let me know if it is intended to go back to once a day or will it continue to be for each file every time I open one.
thanx
Manola
Hi LeilaYuan,
The login process shouldn't prompt you to log in again if you're just switching businesses. If you are being prompted to log in when clicking the switch business button, I recommend reaching out to support. You can create a support ticket from the MyAccount window or contact the live chat team through MOCA. Additionally, you can read more about the new login update through this link.
In the meantime, feel free to create a new thread if you need any other help.
Thanks,
Genreve
You are assuming I am using the browser version, while I am actually using my desktop and yes it prompts every single time for every file
Hi MezIndustries,
The desktop version works the same way as the browser, switching business isn't supposed to prompt you to log in. It still best to reach out to support to troubleshoot this.
Regards,
Genreve
