Forum Discussion
But wait its going to gets worse.....
https://www.myob.com/au/support/login-and-2fa/security-improvements/inactivity-sign-out
I've just experienced this for the first time today after 1 hour of being 'inactive' I dared to do other components of my job that don't require MYOB. The 2FA is already painful, I want the option to trust this device for 30 days back so I can stop wasting my time entering email address and passwords multiple times a day. It's particularly annoying having to do it when MYOB crashes (almost daily) It's enough to make me choose another profession!
- 3 months ago
I agree. MYOB has crashed about twice today and then having to login again after leaving MYOB inactive for more than 20 minutes is ridiculous.
- AmandaCL3 months agoMYOB Moderator
We are aware of issues customers are facing trying to open their files. We have temporarily disabled the inactivity timeout for AccountRight while we look into this and you will need to restart AccountRight to pick up the change. At this point we are unsure if it's related to the inactivity changes but will make sure to update you as soon as I have more information.
- katlouhen2 months agoContributing Cover User
Yes, surely we the users should be able to decide on our own security requirements. I work from home and no-one else has access to my computer!
MYOB please go back to trust for 30 days.
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