Backup in Progress cannot open file

Question

Hi, hoping you can help.&nbsp; We are receiving this message on our SLF Consulting PL T/As Sportspower Bega database.&nbsp; Could you please look at this for us and let us know when we can retry.&nbsp; Thanks and regards, Sherryn Fletcher

sam_r · Answer

Hi&nbsp;slf23,
&nbsp;
Thanks for reaching out.&nbsp;
&nbsp;
So that I can assist with this, can you please confirm the last 4-digits of your serial number?&nbsp;

slf23 · Answer

Hoping you can help.&nbsp;We have two databases.&nbsp; Our SLF Consulting PL TA Sportspower Bega Database will not up because of the backup in progress message. Could you please assist us with this.&nbsp;Many thanks and kind regards,&nbsp;&nbsp;

sam_r · Answer

slf23,
&nbsp;
Happy to assist you with this.
&nbsp;
Can you please confirm the last 4-digits of your serial number?&nbsp;

slf23 · Answer

Hi, really need your help.&nbsp;&nbsp; I have requested this twice earlier today and now urgently need someone to look at our SLF Consulting Pty Ltd T/A Sportspower Bega database as it is stuck in backup in progress.&nbsp;Could you please look into this and advise when fixed.&nbsp;I have provided the last four digits of my serial number in a previous email, but here it is again for your records:0622.&nbsp;Could you please confirm when we will be able to open the database.&nbsp;Thanks and regards,&nbsp;Sherryn Fletcher

steven_m · Answer

Hi&nbsp;slf23&nbsp;
&nbsp;
Give that company file a whirl now. I have reset it back to Active for you.Do let us know how you get on and if you require further assistance.

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