2 years ago
Backup in progress error message
My internet connection was interrupted during a recent backup process and was not completed. I am now unable to access the company file and receive the following error message: Backup in Progress...
Hi BSS2605,
Thank you so much for your detailed post and welcome to the Community Forum!
I'm happy to assist you with this matter. I have sent you private information that will aid us in resolving the issue. Please check your inbox for further details.
Looking forward to hearing from you soon!
Regards,
Earl
Good morning, I am having the exact same issue as above. Any help greatly appreciated.
Hi TTC1,
Thanks for posting your concern in the forum.
I'm sorry to hear about your file stuck in the backup process. To collect more information regarding your concern, I will send you a private message.
In the meantime, feel free to create a new thread if you require any other assistance.
Thanks,
Genreve
Hi TTC1,
I hope this response finds you well. We will be closing this case as we haven't received any updates regarding your file being stuck in the update.
If you require further assistance with your file or any other assistance, don't hesitate to create a new thread.
Thanks,
Genreve
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