Forum Discussion

BSS2605's avatar
BSS2605
2 years ago

Backup in progress error message

My internet connection was interrupted during a recent backup process and was not completed. I am now unable to access the company file and receive the following error message:   Backup in Progress...
Backup in progress issue
File access issue
TTC1's avatar
TTC1
2 years ago

Good morning, I am having the exact same issue as above. Any help greatly appreciated.

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi TTC1, 

 

I hope this response finds you well. We will be closing this case as we haven't received any updates regarding your file being stuck in the update. 

 

If you require further assistance with your file or any other assistance, don't hesitate to create a new thread. 

 

Thanks,
Genreve

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