7 months ago
Backup in progress error message
My internet connection was interrupted during a recent backup process and was not completed. I am now unable to access the company file and receive the following error message: Backup in Progress...
Hi
I am having the same issue and need some help?
thanks
Tracey
Hi SFF,
I see that you're also stuck with the "back up in progress" status. No worries, I'm here to lend a hand! I have reset your file back to active. This should allow you to login back into that company file as intended. Please restart AccountRight, then access the file again.
Feel free to get in touch if you need more help.
Cheers,
Princess