Forum Discussion

BSS2605's avatar
BSS2605
2 years ago

Backup in progress error message

My internet connection was interrupted during a recent backup process and was not completed. I am now unable to access the company file and receive the following error message:   Backup in Progress...
Backup in progress issue
File access issue
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi BSS2605,

Thank you so much for your detailed post and welcome to the Community Forum!

I'm happy to assist you with this matter. I have sent you private information that will aid us in resolving the issue. Please check your inbox for further details.

Looking forward to hearing from you soon!
Regards,
Earl

SFF's avatar
SFF
Cover User
8 months ago

Hi Earl

 

I am having the same problem and need some help. 

 

cheers

 

Tracey

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