Forum Discussion

BSS2605's avatar
BSS2605
2 years ago

Backup in progress error message

My internet connection was interrupted during a recent backup process and was not completed. I am now unable to access the company file and receive the following error message:   Backup in Progress...
Backup in progress issue
File access issue
Jacqui235's avatar
Jacqui235
8 months ago

Got a error message: "Error Messaage "Backup progress. company file currently backing up. sign once back up complete".

Please help to active

Princess_R's avatar
Princess_R
MYOB Moderator
8 months ago

Hi Jacqui235,

 

Welcome to the Community Forum! I see that you're also in need of help resetting your file—no problem, I’m here for you! Just let me know the last four digits of your serial number and your company file ID number, and I’ll get the fix script sorted out. Can’t wait to hear from you!

 

Cheers,

Princess

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