Forum Discussion

Flowtek15's avatar
Flowtek15
Contributing User
2 years ago

Broken Login

For the last few months (since the last update I believe), the log in has been completely broken on AR for Windows 10. AR Build 2023.11.1.7. First of all, it doesn't remember my email anymore so I h...
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi Bobbee,

 

Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum.

 

My apologies for the delay in response. We are sorry to hear that you are having issues logging in to your account. We appreciate your patience during this time. This might be a technical issue. We just wanted to know if you're still experiencing log-in difficulties at this moment. If you wish, we may request a screenshot of the error message you've received or the latest diagnostic log so that we can determine what it is causing.

 

We're looking forward to your response.

 

 

Kind regards,

Shella

Bobbee's avatar
Bobbee
Contributing User
1 year ago

Hi All,

 

Our log in problems have been fixed.

 

Out IT suggested we changed Modems and it fixed our log in issues.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi Bobbee,

     

    Thank you for sharing this information, and I'm glad this fixed your issue. If you have any additional concerns, please feel free to post in our Community Forum.

     

     

    Kind regards,

    Sai 

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