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Recent Posts & Replies
Super authorisation code not sending
Hi all, Is anyone else having issues with superannuation authorisation codes coming through on Account Right today? Trying to process staff super payments for december but no code has been sent. Have been waiting over 20 mins and they usually send the SMS instantly.Solved40Views0likes3Comments1st GST return
Question re GST return for Oct/Nov 24 period. We finished using our previous accounting software end Oct 24, so our MYOB data only starts from Nov 24. I'm trying to assemble a GST return for Oct/Nov 24, but MYOB does not have data for Oct 24. How do I add GST data from Oct 24 into the return for GST return for Oct/Nov 24? Thanks.11Views0likes3CommentsInventory discrepancies
Hi all, our company uses Inventory and relies quite heavily on the records being accurate as we have one central store and several remote offices selling product which are dispatched from the single location. We have always been aware of the discrepancies MYOB Inventory seems to offer up as an added extra but as sales are now increasing and our company is growing staff- and location-wise, we need to get this problem figured out. I have run all sorts of reports on individual products to try and pin point what is causing this glitch and the only common denominator seems to be 'receive items'. If product arrives before I have received the supplier's invoice and I need to sell some, I receive the item so it is in stock and then make the sale, taking the stock out of our MYOB inventory. When the invoice comes in, I update the purchase order and turn it into a bill. Then in the background MYOB creates a cancel receive item journal entry. When I look, I note that the numbers are not the same - see example below. Does this have any effect on the actual stock count in MYOB? This particular product is currently showing we have 38 units in stock but on the shelf we only have 26. Sometimes stock levels are the other way around - we have more on the shelf than we have in MYOB. I'd appreciate any feedback or guidance on this please!51 minutes agoPlace AccountRight: Inventory and Multi CurrencyAccountRight: Inventory and Multi Currency2Views0likes1CommentCustomer Overpayment and Refund
Hi, I have a few messy transactions that I would like some help with. I had a customer overpay an invoice by $275. However when we refunded the customer we accidentally refunded $2750, so to fix this the customer then repaid us $2475. I can do the $275 overpayment however how do i treat the $2750 and $2475 transactions that appear in our bank feed!9Views0likes3CommentsMy customer invoices are generated in Preno and imported to MYOB but item quantities are missing
My customer invoices are generated in Preno (external system) and imported to MYOB but item quantities are missing I would like the MYOB invoice to show how many of which item the customer has used - how can I fix this? Preno is saying it is a MYOB problem.24Views0likes4Comments- 8Views0likes1Comment
How do I delete bank transactions?
Hi I set up MYOB 1 October, the bank feed took weeks to go through and so I have duplicates and went thorgh the process of importing and deleting manual import from bank, in the end I now have bank feed items that are left over and I want to delete them and I don't know how. There is no delete option.15Views0likes2CommentsMYOB 17 Accounting - an email session cannot be started please check your mapi installation
I have a new computer, everything on MYOB 17 seems to be working apart from one thing, and that is sending an email May I ask please how I fix the following error "an email session cannot be started, please check your mapi installation" thank you10Views0likes2Comments