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bs938's avatar
bs938
Cover User
12 days ago
Solved

Cancel subscription

Hi, I want to cancel my subscription.  I cannot get through Support via Chat or contact phone number for cancellations, and at all times (since May) I have been asked to wait for hours.   I am now fe...
  • AmandaMYOB's avatar
    AmandaMYOB
    8 days ago

    Hey bs938​ MJBook​ 

    You will need to give us a call at 1300 940 281 to cancel your subscription, the team will be able to assist from there.

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
8 days ago

Hey bs938​ MJBook​ 

You will need to give us a call at 1300 940 281 to cancel your subscription, the team will be able to assist from there.

DLS284's avatar
DLS284
Member
8 days ago

Thank you for your recommendation, Amanda, as I am trying to cancel my MYOB subscription, too. Unfortunately, though I have tried several times to cancel my subscription via the number you have provided, I have been advised each time that they are unable to take my call due to a high volume of calls.

I have informed my bank to stop payment on the subscription and I have tried several times to inform MYOB. This is extremely difficult when I can't even speak to anyone on the number provided.

I have been purchasing and using MYOB products for over 25 years in the small business and not for profit sector. I hope that you can help me to cancel my subscription in a dignified and professional manner.

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