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JeffHarsh's avatar
JeffHarsh
Contributing User
7 months ago
Solved

Cannot log in - Backup in Progress

Hello,    Please help urgently   I have tried multiple time to log in this morning & keep getting the same message.   Back up in progress this complany file is currently backing up you can si...
  • Celia_B's avatar
    Celia_B
    7 months ago

    HI JeffHarsh,

     

    Thank you for your post. 

     

    We are sorry to hear about your experience when you logged in to your account. I have set your company file back to active. Can you please try to log back in? You should be able to access your file.

     

    If you still need assistance with this, please feel free to create a new post. We are happy to help. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel