Forum Discussion

stryker's avatar
stryker
Cover User
3 days ago

Can't login after changing email

I can login to my myob but not account right. I've tried my user id, Administrator (with no password and using the password). I'm getting the same error message that the user id or password is incorrect. 

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi stryker,

     

    I get that you've recently changed your login email address and are having trouble accessing AccountRight. This issue needs more details about the error and the new email address, which our support team can handle. Please connect with our live chat support team for help. To connect with a live chat agent, please start by contacting our virtual assistant, MOCA, through myob.com/support. If MOCA is unable to resolve your issue, it will transfer you directly to our live chat team. Additionally, you can raise a support ticket via My Account.

     

    Feel free to get in touch if there's anything else I can assist you with.

     

    Cheers,

    Princess