Forum Discussion

Eli_Fer's avatar
Eli_Fer
Experienced Cover User
9 months ago
Solved

Can't login because MYOB Backup is in progress

I tried to backup this afternoon, and it wouldn't complete.   I had to restart my computer.   Now it says I can't log in because a backup is in progress.   Can someone at MYOB please reset the ...
  • Doreen_P's avatar
    Doreen_P
    9 months ago

    Hi, Eli_Fer

     

    Thanks for your post.

     

    We were able to run a fix script on your company file. Kindly log out and log back into your account. Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi, Eli_Fer

 

Thanks for your post.

 

We were able to run a fix script on your company file. Kindly log out and log back into your account. Please let us know if you require any further assistance with this.

 

Best regards,

Doreen

Eli_Fer's avatar
Eli_Fer
Experienced Cover User
9 months ago

Hi Doreen_P

 

Thank you - perfect - I am able to log in now.

 

Have a good afternoon.

 

Regards

 

Eli_Fer

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hi, Eli_Fer

     

    Thanks for your response.

     

    We're glad to hear that you can now login to your account. Please feel free to post again if you encounter any issues and one of the MYOB Moderators will attend to it.

     

    Best regards,

    Doreen