I have been trying for a few weeks now to run the Company Data Auditor. It reviews the data all ok except when it gets to the Part 4 "Tax Exemption Review - Reconcile Tax Codes With Linked Accounts". At this stage no data will load and it either displays "processing" continuously or it times out. Could I please have some advice regarding this. Thank you.
URGENT
Could I please have SOMEONE from MYOB please provide a reason why this is still occurring four months later. I need to rectify this issue so some assistance would be appreciated. Thanks
Hi Jules23,
Thanks for posting and sorry for the delayed response.
I'm sorry to hear about your difficulties running the Company Data Auditor. Please clear the cache of your AccountRight and try running the Company Data Auditor again to see if the issue persists. If clearing the cache does not fix the issue, please send us a copy of the latest diagnostic log of your AccountRight.
We look forward to your response.
Thanks,
Genreve
