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GeoH's avatar
GeoH
User
7 months ago
Solved

Confirm old version of AccountRight (2017.1.19)

Hi,

I have an old version of AccountRight that I am not looking to upgrade as I use it to support a volunteer association. 

I need to confirm often by phone however this option is no longer available.  Can you please help me activate/confirm my file.

Thanks

George

  • Celia_B's avatar
    Celia_B
    7 months ago

    Hi GeoH ,

     

    Thank you for your post and welcome to the Community Forum. 

     

    We regret to hear of the inconvenience that you are experiencing in confirming your company file. To further assist you with this, I will send you a private message asking for some details about your account. Kindly check your inbox. 

     

    Thanks, 

    Cel

     

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  • GeoH's avatar
    GeoH
    User
    7 months ago

    Hi,

     

    Is anyone from MYOB / AccountRight able to help please? I am down to 4 days to go before I am locked out of the accounts.

     

    Thanks,

     

    George

    • Celia_B's avatar
      Celia_B
      MYOB Moderator
      7 months ago

      Hi GeoH ,

       

      Thank you for your post and welcome to the Community Forum. 

       

      We regret to hear of the inconvenience that you are experiencing in confirming your company file. To further assist you with this, I will send you a private message asking for some details about your account. Kindly check your inbox. 

       

      Thanks, 

      Cel